Returns & Exchanges
We want you to love your Peak Design gear, which is why we offer a 30-day hassle-free return window for all items in original condition. Whether you need a different size or a different style, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal to ensure tracked and secure transit.
- 3.Package Your Gear
Place the items in their original packaging with all tags attached, and securely seal the box before attaching the return shipping label.
- 4.Drop Off and Refund
Hand your package to the designated carrier; your refund or exchange will be processed within 5-7 business days of arrival at our warehouse.